7 Reporting issues

To report build or installation problems, include:

1. the compiler name and version (e.g. gcc version 10),
2. the C standard library name and version (e.g. glibc version 2.x),
3. the output of the configure script. You can capture it by running ‘./configure > configure-output.txt 2>&1’,
4. the generated config.log file,
5. the generated config.h file, if it exists,
6. the output of the make command. You can capture it by running ‘make > make-output.txt 2>&1’,
7. any other error messages,
8. any other information that you think could lead to solving the problem.

To report usage problems, include:

1. all the above things you include when reporting building problems,
2. a description of the problem that the software causes,
3. any error messages that are displayed,
4. information whether you tried other wiping methods and whether they work,
5. information whether you tried wiping just parts (undelete data, free space, partial blocks) of the filesystem and whether it worked,
6. information whether you tried another filesystems, if possible, and whether it worked,
7. (if the problem is with a filesystem) if possible, the whole input filesystem or a minimalistic input file that causes the problem to show (e.g. file of zero length or with a strange name),
8. any other information that you think could lead to solving the problem.